Privacy Policy
Last updated: [03/01/2025]
[SPEEDOPOST] (“Company”, “we”, “us”, or “our”) operates as an aggregator logistics platform that connects customers, delivery partners, vendors, and service providers (the “Service”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our website [yourdomain.com], mobile application, or related services.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following personal data when you use our platform:
• Name
• Email address
• Phone number
• Billing and shipping address
• Company or business details (if applicable)
• Login credentials
• Payment-related information (processed securely via third-party payment gateways; we do not store card details)
• Delivery and pickup addresses
• Communication records (support queries, emails, chats)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent
• Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information from:
• Delivery partners and logistics service providers
• Payment processors
• Analytics providers
• Shopify and integrated third-party apps
2. How We Use Your Information
We use your information to:
• Provide, operate, and improve our logistics aggregation services
• Process orders, deliveries, and payments
• Connect customers with delivery partners
• Communicate service updates, confirmations, and support responses
• Detect and prevent fraud, abuse, or security issues
• Comply with legal and regulatory requirements
• Analyze usage trends to improve user experience
3. Sharing Your Information
We may share your personal information with:
• Delivery partners and logistics providers to fulfill orders
• Payment gateways to process transactions securely
• Technology and hosting partners, including Shopify
• Analytics and marketing service providers
• Legal or regulatory authorities, if required by law
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enable essential site functionality
• Remember user preferences
• Analyze website traffic and performance
• Improve our services and marketing efforts
You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact us at [admin@speedopost.com].
8. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. International Data Transfers
Your information may be stored or processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Company Name: [SPEEDOPOST – An initiative by VAS MARKETPLACE PVT LTS.)
Email: [admin@speedopost.com]
Address: [Plot No 174, Pole No 35, Dhulsirus, Dwarka Sector 24, New Delhi 110077]